RoadRunner is an email service offered to Time Warner Cable Internet users. This email service is now owned Spectrum, a company providing commercial cable television, internet, wireless services and telephone. RoadRunner was created in 2009 by Charter Communications and is recently known as Spectrum webmail since its part of Time Warner Cable. If you are a new user of Time Warner Cable Internet and you’re not sure about how to set up your Roadrunner email account, this article is for you !
The only way to create a Roadrunner email account is by being a Spectrum customer. The old www.rr.com login pages are not in activity anymore so if you want to connect to your account, use the following link : http://www.spectrum.net/login/ and take the next steps :
- Go to the Official Spectrum website email account’s page through this link : https://www.spectrum.net/support/internet/create-spectrum-email-account-bhn/.
- Tap your ZIP code en press ”Continue”. It will direct you on a new page
- There you have 2 options : either you’re a new customer and you have to create a username or you’re already a user and you just have to click on ”Sign in”.
- Create a username and password. Make sure your password is difficult enough to be protected against hackers. You also have to enter a valid email address and your phone number in order to register.
- Enter additional information if need be. Now, your Roadrunner account is set up .
Generally, if you just purchased a service or connection to Time Warner Cable webmail, you will be provided with a username and a password already. If that’s the case you just need to sign in when you’re on Spectrum’s website.
Now your account is set up, you just need to log in into it. To do so, take the following instructions :
- Go to Spectrum mail login link : https://www.spectrum.net/login
- Enter your username and password.
- If you want to save your username in order to remove the trouble of remembering it every time, just check the box next to ”Remember Username”. Then, click on the box ”I’m not a robot” and finally click on ”Sign in”.
- Now you can access your Roadrunner email account.
NOTE : If you’re trying to access your account through Iphone or Android , you might need to change some settings on your roadrunner email.
Password recovery process
Forgetting a password is something that everyone can relate to. It happens more often than one would like to think and it’s part of one of the main issues that occurs for Roadrunner’s users. If you’re in that case, don’t worry ! The recovery process for your password is actually pretty easy. If you have forgotten your password or in a case where you failed to log in to your Roadrunner mail, go to the TWC Roadrunner login page. From there, select ”Forgot Username or Password”.
Thereafter, you just have to follow the instructions given in order to recover either your password or your username. After that, you can just use your new codes to log in. This procedure takes less than 5 minutes. You can reset your password and username as much as you want, however it is advised to note them somewhere in order to not have that issue anymore.
Login issues with Roadrunner email
Forgetting your password is not the only login issue you can face while having a Roadrunner email account. However, there are simple and fast solutions to resolve them. If you have any problem with your Roadrunner email account try to follow these troubleshooting tips :
- One issue can be related to your internet connection so you need to check it. In order to do so, restart your web browser and your computer. If it’s still not working after that, reset your router and then check if the error is still present. Make sure to verify the strength of your network by opening any website of your liking and ensure that your browser is free from junks, chases or cookies. If not just delete all of them and restart your browser.
- Ensure that you are using the correct login credentials without any misspellings or typos. Also, make sure that the Caps Lock of your keyboard isn’t active if you don’t need it.
- Make sure that you are using the Spectrum login page and not the old www.rr.com page.
- If your login is not working, it might also be caused by an issue with the server. Roadrunner or Spectrum’s server might be down. In that case, you just have to wait until the problem gets resolved.
- You can check if the issue is coming from the browser or the email client. To do so, try to sign in through the Spectrum email app or try to sign in by using the incognito mode of your browser.
If after all of those possibilities, you’re still not able to log in to your Roadrunner email account, you will need to contact the support team through the Spectrum official Help page that you can access with this link : https://www.spectrum.net/support/internet/spectrum-basic-email-troubleshooting/. On this website, you should find any answer that you need to resolve your issues. Moreover, you will also have the possibility to directly contact someone that will guide you and help you overcome the problems that you are facing. Now you know everything about Roadrunner and ready to start !